PRIVACY POLICY

This Privacy Policy explains how information is collected, used, and protected when you visit the Evanescence Website, interact with content, or engage with our services (collectively, the “Website”). The Evanescence Website is operated in partnership with Revelation Management Group, who may assist in managing fan communications, content, and related services.

Information We Collect

Information You Provide
When you sign up for email or SMS updates, purchase merchandise, enter promotions, or otherwise interact with the Evanescence Website, we may collect personal information such as your name, email address, mailing address, and phone number. We may also collect information related to your interests and interactions with Evanescence content, music, and events.

If you connect through social media platforms, we may receive certain profile information in accordance with your privacy settings on those platforms.

Content You Share Publicly
If you post comments, photos, or other content through the Evanescence Website or connected platforms, that information may be publicly visible. We encourage you to review privacy settings on any social platform you use.

Technical & Usage Data
We automatically collect certain information about how you access and use the Evanescence Website, including browser type, device type, operating system, IP address, and general usage activity.

Mobile Device Information
If you access the Evanescence Website via a mobile device, we may collect device identifiers, mobile carrier information, and location-based information where permitted.

Information from Other Sources
We may combine information collected through the Evanescence Website with information obtained from third-party sources to improve fan experiences and better understand our audience.

How We Use Your Information

Your information may be used to:

  • Provide and personalize content and fan experiences

  • Send updates, newsletters, and promotional messages (if you’ve opted in)

  • Fulfill orders, respond to inquiries, and provide customer support

  • Improve the performance and functionality of the Evanescence Website

  • Understand audience engagement and improve future offerings

  • Maintain safety, security, and platform integrity

We rely on applicable legal bases such as fulfilling contractual obligations, legitimate business interests, and your consent where required.

Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Service providers and partners who support the operation of the Evanescence Website, merchandise fulfillment, fan communication, and promotional activity

  • Affiliated partners and representatives, including Revelation Management Group, for artist-related operations and fan engagement

  • Legal authorities when required by law or to protect safety and rights

Cookies & Tracking Technologies

The Evanescence Website uses cookies and similar technologies to enhance your browsing experience, understand usage trends, and deliver relevant content. You can adjust cookie preferences in your browser settings.

Your Choices

You may:

  • Unsubscribe from marketing emails or SMS messages at any time

  • Adjust your browser settings to limit tracking technologies

  • Request access, correction, or deletion of your personal data where applicable

Data Security

We use reasonable security measures to protect your information collected through the Evanescence Website. However, no system is completely secure, and we encourage caution when sharing personal information online.

Policy Updates

This Privacy Policy may be updated from time to time. Changes will be reflected on this page with an updated effective date.

Contact

For questions about this Privacy Policy or how your information is handled, please reach out via our contact form.